Privacy Policy
Oceans Advance Inc respects your privacy and is committed to protecting any information you may share with us at oceansadvance.net (“Our Website”). This Privacy Policy outlines how we collect and use any information while helping you make informed decisions about providing personally identifying information as a visitor to our Website.
By accessing our Website, using features contained within, or by providing us with your personal information, you are accepting the policies described in this Privacy Policy. Our Privacy Policy may change from time to time and any changes will be reflected on this page.
Our Privacy Policy does not apply to third-party websites or services offered by other companies or individuals, including third-party services used by and/or linked to by our Website. Our third-party service providers are not permitted to disclose your information to others. We encourage you to familiarize yourself with any applicable third-party privacy policies listed below.
Information Collection
Directly Shared with Us
We have access to any information that you voluntarily provide when filling out forms on our Website. Information you share with us may include personally identifiable information such as your name, email address, IP address, or other contact information. Please ensure that you do not enter confidential or sensitive information. Should you insert additional information beyond what is required, you do so at your risk.
This information is collected and processed so we can respond to your requests for information about our company, products or services; or provide you with updates regarding them. Should you wish to retain our services, we will require further information from you, which falls outside the parameters of this Privacy Policy.
Cookies, Analytics, Marketing Performance
In some instances, we may collect aggregate data through cookies, scripts, and other anonymous identifiers. This data may be associated with personally identifying information if you voluntarily provide it to us. The majority of web browsers accept cookies and similar technologies but you may change your browser settings to prevent this. However, this may cause loss of functionality.
Information Collected by use of our Website
Our web server records access logs for all traffic to the website, including minimal identifiable information in the form of IP address, browser type and version, web pages and files accessed, as well as the date and time it was accessed. This information is collected and analyzed for security and maintenance. It is not sold, shared, or used for any other purpose.
Security and Compliance Practices
Oceans Advance Inc stores digital information from our Website on a third-party secure cloud server based in Canada and is protected from outside access by multiple firewalls for redundancy. We follow security standards to ensure, as far as possible, the security and integrity of all stored information. However, no system can ever be fully protected against every possible hazard or circumstance. We cannot offer any guarantees over the security or privacy of any information provided and, accordingly, any information shared is at your own risk.
In the event that you wish for our office to follow up with you, or you wish to retain our services, we will use your information internally to provide you with this requested service. We will maintain your information on a confidential basis. This falls outside the scope of the Privacy Policy.
How is your Information Used?
We respect your privacy and any information shared with us and will not distribute, sell, or share this information with third parties unless required as outlined in this section.
We use information collected from cookies and other identifiers to maintain and improve the services we provide. We only use or process your information in a way that is relevant for the purpose or method it was collected for. For example, data collected by analytics may be used to improve user experience and better optimize our site. Whereas data collected through a form may be used to fulfill your request or to improve our products or services.
Your information may be shared to provide administrative support, as detailed herein. We may also disclose personally identifiable information as required by law, regulation, governing bodies or insurers or an enforceable government request. It may also be shared to protect against harm to the rights, property, or safety of Oceans Advance Inc, its owners and staff and the public.
Data Retention
Submissions made through site features, such as contact forms, are retained indefinitely. This is so we can maintain an audit of communications and have a backup of any submissions in case of email delivery failure.
Access logs are retained for a set period of time before they are automatically purged.
Analytics and marketing data is subject to the terms set by the individual processors.
What rights you have over your data
You can request to receive an exported file of the personal data our Website holds about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
All site content is hosted in Canada through Digital Ocean on a Virtually Private Server. Digital Ocean does not have direct access to any information we host.
View the Digital Ocean Privacy Policy.
Requests to and from the site are routed through Cloudflare.
View the Cloudflare Privacy Policy
Transactional emails are routed through Mailgun.
View the Mailgun Privacy Policy
Analytics are provided by Google Analytics
View the Google Analytics Privacy Policy
Opt Out of Google Analytics
Data Masking
You may take additional steps to protect your privacy. Services such as Firefox Relay (https://relay.firefox.com/) allow you to mask your personally identifiable email address and phone number. We are not responsible for Firefox Relay and this should not be considered an endorsement of their services.
Contact
If you have any questions about this Privacy Policy, please contact us.
